Scheduling and Service Delivery Policy
Studio M.Fla – Performance & Wellness
Last updated: 2026
Nature of Services
Studio M.Fla – Performance & Wellness provides services in the areas of postural and functional assessment, personalized training prescription, and body therapies, both in person and online.
Scheduling
Appointments are required and must be scheduled in advance.
The customer can schedule an appointment through:
• Online platform
WhatsApp
• Direct contact with the studio
The appointment will only be confirmed after availability has been validated.
Punctuality
We request that the customer arrive at least 5 minutes in advance.
Delays may reduce the session time, without extending the previously reserved time.
Cancellations and Rescheduling
Cancellations must be made at least 24 hours prior to the scheduled appointment.
Cancellations made outside the deadline or no-shows may result in a full charge for the session.
Rescheduling is subject to availability.
Online Services
For online appointments:
• The customer is responsible for ensuring a stable connection.
• Studio M.Fla is not responsible for external technical failures.
Materials or instructions sent digitally do not constitute the shipment of a physical product.
Payments
The prices for the services are provided in advance.
Payment can be made by:
• Card
• Transfer
• Other resources provided by the studio
The provision of the service is conditional upon confirmation of payment, where applicable.
Limitations
Studio M.Fla does not guarantee specific results, as progress depends on:
• Customer commitment
• Individual physical conditions
• Frequency and adherence to the proposed plan
Contact
Studio M.Fla – Performance & Wellness
Pompano Beach, Florida – USA
Telephone: +1 (954) 470-7468
